Not resolved

We purchased a king size mattress and box springs and frame from a store located in Mt. Juliet, Tn.

The mattress and box springs are manufactured by Spears Mattress Co out of GA. We made our purchase in August of 2009 and by October of 2009 the mattress already had major indentions with a high spot in the middle. We filed a complaint and in June of 2010, we finally had an independent inspector come to our house, told us she could see the indentions before even measuring them and told us not to ever purchase a Spears mattress again. The company then sent us a letter to the effect no warranty issues were found and our complaint was dismissed.

They wouldn't provide their findings of the inspector to us either. In the end we are stuck with a terrible mattress, unable to purchase another,so never buy a Spears mattress ever!

Monetary Loss: $900.

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