I to purchased a mattress and box springs and furniture from Spears directly several times. My husband knew the owner.
When he called one day and ask to speak to him the person on the phone was rude and short but basicly told him "speak to me or no one!!" He did however get it out of him that the Spears family no longer owned it and we have never gone back again after the owners rudeness. I hate for the original owners to get all the flack because he kept the name "Spears." I hate that it has ruined their reputation since they sold out.
Review about: Spears Mattress Mattress.